The participant from Greece had his winnings from No Deposit reward minimized resulting from maximal cashout restriction. We rejected the criticism since the player failed to respond to our messages and thoughts and we are not able to request the casino to chage its reward plan.
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That they had spoken with a representative named Dave who, Even with owning no history of your preceding closure request, proceeded to close the account. The player experienced suggested the On line casino implement accountable gambling equipment and make account closure a lot easier. Following this, the participant's account was shut, resolving The difficulty.
five. No Are living Chat: Inspite of offering customer assistance, Gratorama Casino does not give a Are living chat aspect, which can end in slower response instances for players looking for speedy aid.
Player’s winnings have been confiscated. The grievance was turned down since the participant failed to respond to us.
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